Emergency
For when the event is already happening.
$65 / month
PER BOOTH
- 24/7 live-event emergency support
- Phone, chat & remote access
- Software, printer & camera issues
24/7 technical support for booth operators
Your booth
stopped.
Your event
doesn't have to.
Printer not printing? Camera won't connect? Get a real technician in your corner, with remote support from people who run photo booths, too.
Plans from $65/month per booth. Month-to-month.
Technical backup. Human connection.
24/7
A whole team
in your corner.
Gregory
Steven
Usman
LeoReal people. Real booth experience.
FAMILIAR SOFTWARE.
FAMILIAR HARDWARE.
FAMILIAR HARDWARE.
Darkroom Booth
Breeze
Social Booth · Photo Booth Solutions
Photoboof
Photo Booth Upload (PBU) · LA Photo Party
PicPic Social
DNP
Canon
HiTiLive-event emergency helpPhone, text & remote supportPC & iPad softwareNo long-term contract
The software you run. The help you need.
We speak
photo booth.
From software crashes to cameras and printers, we help troubleshoot the setup behind the experience.
Darkroom
Camera connections · printing · booth setup
Breeze
DSLR workflows · printing · troubleshooting
Social Booth
Software issues · cameras · print settings
Photoboof
Booth configuration · hardware · printing
Photo Booth Upload
Setup · sharing · technical troubleshooting
More software & hardware
Sharing apps · dye-sub printers · cameras
Independent technical support. Photo Booth Support is not affiliated with the software manufacturers listed.
Less panic. A clear next step.
You run the event.
We'll help with the tech.
No digging through forums with a line of guests waiting. Tell us what's happening, and we'll work through it with you.
01 /
Choose your coverage.
Cover a single booth or a growing fleet. Choose emergency help or add scheduled support.
02 /
Reach a real technician.
Call or message us when something goes wrong. We'll help narrow down the issue.
03 /
Work toward a fix.
We'll guide you through troubleshooting and connect remotely when needed.
Support that fits your business
A backup plan for your booth.
Simple monthly coverage. No long-term contract.
Premium
Event coverage, plus help between events.
$95 / month
PER BOOTH
- Everything in Emergency
- Scheduled non-emergency support
- Help learning software features
Enterprise
One support plan. More booths covered.
Let's talk.
CONTACT US FOR COVERAGE & PRICING
- 24/7 live-event emergency support
- Scheduled non-emergency support
- Coverage tailored to your setup
Just getting started? We also offer scheduled setup and training.
Explore setup & training ↗Meet your technical backup
Four people.
One team on your side.
Gregory, Steven, Usman and Leo.
Real people helping booth operators work through technical problems, at events and between them.
Gregory
Photo Booth SupportAbout Gregory
Gregory has run his own photo booth company in Minneapolis since 2012, so he knows firsthand what is on the line when a booth goes down in the middle of an event. He pairs that operator experience with more than a decade of hands-on work in computer hardware, software and networking.
Gregory treats every support call as if his own booth company were calling, staying with each problem until it is fixed precisely and quickly. When he is not behind the keyboard, Greg enjoys learning Ukrainian, electric motorcycles and traveling.
Steven
Photo Booth SupportAbout Steven
Steven Murphy brings over 25 years of hands-on photography experience, a deep background in IT support and custom system building, and photo booth operating experience since 2018. Having operated multiple booth concepts, he specializes in troubleshooting booth setups and printing workflows.
Before tech and booths, Steven spent over 10 years on Scout camp staff, working his way from maintenance to program director. He trained staff and managed programming for camps of up to 1,200 people. Outside work, he enjoys the jaw harp, musical saw, stunt kites, and time with his cats.
Usman
Photo Booth SupportAbout Usman
Usman is on the front line of Photo Booth Support, handling chat support, customer inquiries and more. As a software and web developer, he has well-rounded knowledge of Windows environments and is quick to diagnose almost any type of issue, bringing a developer's eye for detail to every request.
He loves resolving your problems like a photo booth superhero! Outside of work, his hobbies include gaming, studying new programming languages and being an all-around techie.
Leo
Photo Booth SupportAbout Leo
Leo's photo booth experience began in 2011, when he started his own photo booth company using mostly the equipment he already had on hand. He quickly learned that running a successful operation involves far more details than he had imagined.
That experience left him acutely aware of the many pitfalls of executing an onsite photo booth event. Today, his hands-on experience with multiple software platforms and booth systems allows him to troubleshoot problems quickly and efficiently, so operators can get back to their guests.
A few things worth knowing
Before you
need us.
Know what your plan covers before your next event.
Already a customer and need help?
Call (888) 447-1385 for support. You can also sign in to your account. Live-event emergency help is available 24/7 under your support plan.
Can I get help during a live event?
Yes. Our monthly plans include 24/7 emergency support while you are at an event serving customers.
Do you support my software and printer?
We support a range of PC and iPad photo booth software, major dye-sublimation printers and camera setups. Contact us to confirm coverage for your exact equipment.
Can you connect to my booth remotely?
Yes. We can use remote access when appropriate, alongside phone or message-based troubleshooting.
What if I need setup help, not emergency support?
Premium and Enterprise include scheduled non-emergency support. Separate setup and training appointments are also available.
Am I locked into a long-term contract?
No. Monthly support plans are month-to-month. Visit the plan page for the full terms before signing up.
Your next event.
A little more peace of mind.
Put technical support on your team before you need it.