Privacy Policy
Last updated: October 13, 2026
Photo Booth Support is operated by Time Into Pixels Photography (DBA TIPBOOTH.COM), 5123 W 98th St #1020, Minneapolis, MN 55437. This policy explains what information we collect, how we use it, and your choices. It covers photoboothsupport.com, our support phone lines (including the Photo Booth Support line 888-447-1385 and the Booth.Events support line 888-668-3330), and our text messaging.
1. Information we collect
- Contact details you give us: name, company name, email address and phone number.
- Account and billing details when you buy a support plan or product (payments are processed by our payment processor; we do not store full card numbers).
- Support records: call logs, voicemails, text messages and notes about the issues you contact us about.
- Remote-session details you share with us, such as an AnyDesk address.
- Basic website data such as cookies and analytics.
2. How we use information
- To answer your calls, texts and emails and to fix the problems you contact us about.
- To verify that a caller is an active support member or Booth.Events customer.
- To manage your account, billing and service.
- To improve our service and website.
3. Sharing information
We do not sell your personal information. We share it only with service providers that help us run our business (for example phone, payment, email and hosting providers), when required by law, or to protect our rights. Mobile phone numbers and SMS/text messaging consent are never shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.
4. SMS/Text messaging
We text only people who have contacted us first by calling or texting one of our support numbers, or who have given us their number for support. Messages are support and service messages only (missed-call callbacks, troubleshooting replies, appointment links and account notices). We do not send marketing texts. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time. Full program terms: photoboothsupport.com/sms-terms.
5. Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for support, billing and legal purposes.
6. Your choices
You can ask us to access, correct or delete your information, or opt out of messages, by emailing info@photoboothsupport.com or replying STOP to any text.
7. Changes
We may update this policy. The date at the top shows the latest version.
8. Contact
Photo Booth Support / Time Into Pixels Photography
5123 W 98th St #1020, Minneapolis, MN 55437
info@photoboothsupport.com | 888-447-1385